Privacy policy
Last updated:
Who we are
This website is run by VetemArt Studio (“we”). We are the controller of the personal data processed through it. For any privacy question, write to info@vetemart.com or call +355 69 58 15 128.
What data we collect
We only collect what is necessary:
| Data | When | Why |
|---|---|---|
| Name, email, phone number and the content of your message | When you email or call us | To reply to you and prepare a quote |
| Technical data (IP address, browser, page visited, time) | On every visit, by the hosting server | For the security and operation of the site |
| Project and billing data | When you become a client | To carry out the contract and meet legal obligations |
| Visit statistics (pages viewed, device, approximate location, a random identifier) | Only if you accept analytics cookies | To understand how the site is used and improve it |
The site has no contact form and shows no ads.
Google Analytics
We use Google Analytics 4 (provided by Google Ireland Ltd. / Google LLC) for aggregated visit statistics. Analytics cookies are set only after you accept in the cookie banner; until then Google only receives cookieless signals without identifiers (Consent Mode). Google Analytics 4 does not store IP addresses. Data may be transferred to the USA, where Google is certified under the EU-U.S. Data Privacy Framework. Advertising and ad-personalisation features are disabled.
You can withdraw your consent at any time via the “Cookie settings” link at the bottom of the page. More: Google's privacy policy.
Legal basis
We process data on the basis of: your consent when you contact us; a contract or pre-contractual steps when you ask for a quote; legal obligations (e.g. tax and accounting); and our legitimate interest in keeping the site secure. We comply with Albanian personal data protection law and, for visitors from the European Union, the General Data Protection Regulation (GDPR).
How long we keep it
We keep messages for as long as needed for our collaboration and up to 24 months after the last contact, unless the law requires a longer period (e.g. accounting records). Technical server logs are deleted automatically by the hosting provider after a short period.
Who we share it with
We never sell or rent your data. It may be processed on our behalf only by trusted providers: website hosting, email service and, for clients, the “Client Zone” platform. They process data only on our instructions.
External links and services
The site links to our clients' websites and to the “Client Zone” (ia.inventioncrm.com). Those sites have their own privacy policies, which we are not responsible for. The fonts and images on this site are served from our own server, not from third-party services.
Your rights
You have the right to access your data, to have it corrected or erased, to restrict or object to its processing, to data portability, and to withdraw your consent at any time. Write to info@vetemart.com and we will reply within 30 days.
You can also lodge a complaint with the Albanian Information and Data Protection Commissioner (idp.al) or, if you are in the EU, with your local supervisory authority.
Security
We use reasonable technical and organisational measures to protect data, such as an encrypted connection (HTTPS) and access limited to the people who need it.
Changes to this policy
We may update this policy from time to time. The date of the latest update is shown at the top of the page.
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